Service Contracts and Offers

Fully trained service technicians gives you the Advantage.

Keep things simple by servicing your truck and getting the products you need, in our four locations; we use “HINO-DXII”-a diagnostic system designed especially for HINO vehicles-to rapidly and accurately diagnose the cause of the problem.

Hino Total Support

Hino Capped Price Service

The Hino TOTAL Support is a yearly* Preventive Maintenance Service Program that comes with every new vehicle purchase and provides you with a peace of mind ownership. To maintain your commercial vehicle in an ever-ready condition, the range of service menus in the Hino Total Support Program helps you reduce costly downtime and distressing mechanical failures. You can be assured of the highest safety specifications with our use of the latest technology and advanced equipment, and our promise to use only Hino Genuine Parts.


The Hino care Guarantee

Pricing Comparative: We offer the best value for your money servicing packages with significant savings on your maintenance costs.

SERVICES Reliability: Our Hino quality service (HQS) philosophy is to provide you with the best possible service and support by qualified technicians.

PRIVILEGES Exclusive: Exclusive pricing discounts reserved for our CARE members in Parts and Labor under conservative maintenance.

QUALITY Assurance: Expect the latest diagnostic equipment, special service tools and Hino genuine spare parts for your new Hino trucks.


We are providing best in field site services to our customers, those who are unable to visit our service points. We have highly experienced mechanics on their way to perform the vehicle maintenance and services on your requirements. And our vehicles carry on computer diagnostic equipment’s and the special maintenance tools. You can be assured that you’ll receive quick and accurate repairs and services for your Hino vehicles.


Preventive maintenance contract or service contracts and offers

We are offering a attractive packages of service contracts for our Hino 300, 500, 700 vehicles to the customers for examples SMC + RMC. This service packages or contracts that lets you benefit from all the operations necessary for servicing your Hino vehicles. The packages include Genuine Hino Parts, Services and the Lubricants with the good comparative prizes and we offered the best value for your investment and it’s called Hino CARE.


  • Fixed Price Service Maintenance.
  • Oil & Filter changes.
  • Air Filter replacement.
  • Drive Train Oil and Filter changes.
  • Fuel Filter changes.
  • Pre-Approved parts & labor discount for any additional work
  • Flexible contracts available for all conditions.


This contract is bespoke, Bumper to Bumper Service and Repair contract that covers your HINO truck for the agreed period of the contract term includes all service items and wear & tear items for the life of the contract.

All Al Futtaim Maintenance contracts exclude Damage, Abuse and the use of Non-Genuine Parts or Labor.


  • You save on your everyday maintenance budget with the HINO C.A.R.E program.
    • 45% on HINO genuine parts.
    • 15% on labor charges
    • 25% on yearly maintenance
  • Increase the resale value of your vehicles by keeping your HINO trucks maintained with us,
  • constantly monitor the condition of your vehicle with our 30 inspection points diagnostics each time you visit our workshop.
  • Free 24/7 emergency Assistance & Mobile service covering all UAE.
  • Priority Booking

Road Side Assistance

Your Hino truck comes with roadside assistance which simply means we cover you whilst you are on the road for the same time as your warranty period. It is a free service designed to give you total peace of mind should the unexpected happen.
You are guaranteed experienced technicians with highly equipped tools in case of any unforeseen emergency.


We also train our service staffs based on our

We continuously aim to enhance the quality of our services in
order to ensure our customers operate their
HINO vehicles with confidence.

At Hino Service Centre, customers can obtain the services of
trained technicians and advanced diagnostic and repair facilities.
They are also assured of excellent service & parts availability.

Making the customer experience, world class is a range of benefits:
  • Convenient location.
  • Service equipped with modern SST and Diagnostic tools
  • Hino trained Technicians and Engineers
  • Well-developed training facility for customer & employees.
  • Field Service Van – Customer Support Vehicle.

The state of the art service facility in Dubai is equipped with quick service bays, special tools, diagnostic equipment and
Liner Riveting Machine. The philosophy of ‘Total Customer Satisfaction‘ is achieved through a nationwide network.

Eco Driving Information

Al-Futtaim Motors has introduced the Hino Eco-driving training for light-duty truck customers, in conjunction with Hino Motors Ltd – Japan, as a part of Hino Total Support concept.

The objective of the initiative is to spread awareness on economical driving measures, helping customers optimise their total cost of truck ownership and enhance the bottom line for their business. Economical driving helps fleet owners improve fuel efficiency, minimise the cost of wear and tear, reduce service and maintenance costs as well as insurance premiums, and decrease risk of major road accidents.

ince the launch of the Hino Eco-driving training programme in September 2014, customers have reported an overall reduction in engine noise, clutch and brake repairs as well as fuel consumption ranging from 20 to 40%.